Faq`s

Faqs

If you have custom requirements, need a live machine demonstration, or want to place a bulk
order for materials, let's talk!

  • WhatsApp Us: Click the floating chat icon on our screen to connect directly with an
    expert.
  • Email Us: support@myworkcreatives.com

We accept all major secure payment methods, including UPI (GPay, PhonePe, Paytm), Net
Banking, Credit Cards, and Debit Cards.

Materials & DTF Sheets: Dispatched within 24 hours. Delivery takes 3 to 5 business days
across India.
Heavy Machinery: Dispatched within 2-3 business days due to custom wooden crating.
Delivery takes 5 to 10 business days depending on your location.

Once your order is dispatched, you will receive an SMS and email notification containing your
tracking ID and courier partner details. You can track your shipment anytime by clicking the
Track Your Order link in our website’s main menu and entering your tracking number or order
ID.

No. All our digital printing and heat press machinery doesn’t come with a standard
manufacturer's warranty. Please check the specific product description page for individual
warranty periods and terms.

To ensure zero damage during transit, all heat presses, sublimation printers, and DTF
machinery are secured in heavy-duty wooden crates, surrounded by thick shock-absorbent
foam. We ship exclusively through trusted national logistics partners with full transport
insurance.

Yes, we do. Purchasing heavy machinery is a big investment, and we are here to support you.
Every machine order includes:

  • Step-by-step video installation guides.
  • A dedicated setup manual.
  • Remote video call assistance (via WhatsApp or Zoom) with our technicians to help you
    calibrate your settings for the first time.

DTF sheets and powders are sensitive to moisture and humidity. Keep them sealed in their
original packaging or an airtight container, away from direct sunlight, and in a cool, dry room to
prevent ink bleeding or powder clumping during your print runs.